FAQ
Find quick answers about KYC-Chain’s identity verification and compliance solutions.
These FAQs will help you understand how our platform works, who it’s for, and how it supports your KYC and AML requirements.
1. What is KYC-Chain?
KYC-Chain is a SaaS platform that automates Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) compliance. It enables businesses to verify customer identities, manage risk scoring, and monitor onboarding workflows securely and efficiently.
2. Who uses KYC-Chain?
Financial institutions, cryptocurrency exchanges, fintech startups, and telecom companies use KYC-Chain to streamline customer onboarding, meet global compliance standards, and reduce manual review times.
3. How does KYC-Chain verify identities?
The platform collects and validates customer identity data using government-issued documents, facial biometrics, and trusted global databases to confirm authenticity in real time.
4. Does KYC-Chain offer API integration?
Yes. KYC-Chain provides a secure REST API that allows businesses to integrate identity verification directly into their existing systems, mobile apps, or onboarding portals.
5. Is customer data protected?
All data processed through KYC-Chain is encrypted in transit and at rest. The platform complies with GDPR and follows ISO/IEC 27001 information-security standards.
6. Can I test KYC-Chain before purchase?
Yes. New clients can request a free trial or sandbox account to explore features, review workflow templates, and test API integration before subscribing to a plan.
7. What countries does KYC-Chain cover?
KYC-Chain provides global coverage through international data sources, enabling identity verification in over 200 jurisdictions and multiple languages.
8. Can KYC-Chain handle business verification (KYB)?
Yes. The platform supports both individual (KYC) and business (KYB) verification, including company registry searches, UBO checks, and sanctions screening.
9. How often should I re-verify customers?
Re-verification schedules depend on risk levels and regulatory requirements, but many organizations perform periodic checks every 6–12 months or after significant profile changes.
10. How can I get support or request a demo?
You can contact our support team via help@kyc-chain.com or request a personalized demo through our Contact page.
