09 May 2023

The Importance of KYC for Crypto Exchanges

The crypto industry has endured a lot of volatility over the years, but it continues to prove its resilience. Despite numerous challenges and threats, the industry is still going strong and growing rapidly. 

Crypto technology has revolutionized the way we think about money and finance, providing an entirely new system for trading digital assets. This innovation has opened up possibilities for individuals to access global markets with minimal effort or cost. 

The blockchain technology that underlies cryptocurrency transactions adds another layer of security that helps protect users from fraud and cybercrime. As more people become aware of these benefits, they are increasingly turning to cryptocurrencies as a safe haven in times of economic uncertainty. With its ability to withstand market downturns and provide reliable returns on investment, there is no doubt that crypto will continue to be an important player in the financial space for many years to come.

Crypto & KYC

Crypto platforms need to have Know Your Customer (KYC) processes in place. KYC is important because it helps crypto platforms identify users and make sure they are who they say they are. It also helps the platforms protect their customers from criminals such as hackers, who might try to steal their money or information. KYC is also integral to regulatory agencies’ efforts to track down people who are using crypto for illegal activities. 

By having KYC in place, crypto platforms can show they are taking steps to prevent illegal activities and making sure their customers are safe — while building the integrity of the space in general. Finally, KYC also helps users feel more secure when using the platform and knowing that their information is being protected, helping to establish platforms that apply the process as trustworthy actors. 

KYC & Privacy

In parallel, it is important for crypto platforms to ensure that their KYC processes do not violate user privacy or create any unnecessary barriers for legitimate users. Having a good KYC process in place with strong security measures, clear guidelines on how the data will be used, and safeguards against misuse of customer data are essential for creating trust between the platform and its customers. 

Additionally, companies should make sure their customers understand why they need to provide this information so that there is no confusion about why it is being requested. 

Crypto Regulations in Major Financial Centers

In the United States, KYC regulations have been enforced by the Financial Crimes Enforcement Network (FinCEN) since 2016. FinCEN’s KYC requirements are designed to promote transparency in financial transactions and activities, so that money laundering and other illicit activities can be more easily identified. 

These regulations apply to all registered crypto exchanges, as well as crypto-based service providers such as wallet providers and payment processors that do business in the US — including by providing services to US customers. In general, crypto businesses must ascertain customers’ identities according to the same standards applied to traditional financial institutions, including collecting personal information such as name, address and date of birth. 

In the United Kingdom and Europe, KYC regulations are also largely based on those of FinCEN. For example, the European Union’s 5th Anti-Money Laundering Directive requires all cryptocurrency companies operating within its borders to register with their respective national authorities.

The directive further stipulates that these firms must conduct due diligence on their customers in order to prevent illegal activities from occurring via their platforms. UK regulators such as the Financial Conduct Authority (FCA) have also issued warnings about cryptocurrency firms failing to adhere to anti-money laundering laws. 

Asia Pacific countries like Singapore and Japan have also imposed stringent KYC requirements for cryptocurrency businesses operating within their jurisdictions. For instance, Japan has required all exchanges operating within its borders since 2017 to obtain formal registration from its Financial Services Agency (FSA). Companies must also submit extensive documentation demonstrating compliance with KYC regulations before they can begin operations. 

Similarly, in Singapore virtual asset services providers (VASPs) must receive approval from their local authorities before they can offer any services related to digital currencies like Bitcoin or Ethereum. The Monetary Authority of Singapore (MAS) is also actively monitoring changes in blockchain technology across the region in order to keep pace with new developments which may implicate additional regulatory obligations for crypto businesses located there.

Benefits of Automated KYC for Crypto Platforms and Companies

One of the main benefits of automated KYC for crypto platforms and companies is the enhanced security it provides. Automated KYC allows institutions to quickly, securely and efficiently verify users’ identities without having to manually review all the documentation. 

This eliminates potential vulnerabilities in the process, making it much harder for malicious actors to take advantage of the system. Furthermore, by eliminating manual document reviews, automated KYC solutions reduce processing time and cost significantly. In addition, automated KYC solutions ensure greater compliance with anti-money laundering (AML) regulations and avoid false positives — which can be costly in terms of fines and reputation damage.

Another key benefit of automated KYC is improved customer experience. By streamlining the verification process, customers can open accounts faster and more conveniently from anywhere in the world. Automated KYC also reduces or eliminates identity theft risk since sensitive data is stored securely and there is no need for customers to send sensitive documents via email or other insecure channels. 

Furthermore, automated KYC enables seamless onboarding processes without sacrificing safety and privacy standards. With advanced features such as facial recognition authentication, liveness and Identity Document Verification (IDV), customers are able to set up and access their accounts in just a few clicks — making the whole experience simpler yet more secure at the same time.

Key benefits of implementing Automated KYC for Crypto companies include:

  1. Reduced onboarding costs: Automated KYC systems provide an efficient and cost-effective way to ensure compliance with AML and KYC regulations. By leveraging automated processes, companies can save time and reduce costs associated with manual onboarding processes.
  1. Faster onboarding times: Automated KYC systems allow companies to quickly verify customer identities in a secure manner, enabling them to be on boarded faster than ever before. This streamlines the onboarding process and increases customer satisfaction by reducing wait times.
  1. Improved security and trust: Automated KYC systems are designed to provide maximum security when it comes to verifying users’ identities as they help prevent fraudulent activity better than manual KYC processes alone.
  1. Increased customer engagement: A smooth, streamlined onboarding process leads to greater user satisfaction and increased levels of engagement within the platform or company’s ecosystem. This helps foster a more meaningful relationship with customers and encourages loyalty towards the brand.
  1. More comprehensive data collection: Automated KYC systems are incredibly powerful tools that can be used to gather more detailed information about customers in order to create a more holistic view of their identity as well as their behaviors within the ecosystem. This type of data can also be extremely useful for analytics purposes such as customer segmentation or fraud detection measures. 
  1. Greater accuracy: By automating the KYC process, companies can ensure that all of the necessary checks have been performed correctly while eliminating any potential human errors that could occur during manual verification processes. As such, automated KYC solutions are far more accurate than traditional methods of identity verification — which leads to greater trust among customers and stakeholders alike. 
  2. Enhanced regulatory compliance: Automated KYC solutions enable businesses to stay up-to-date with changing regulations across different jurisdictions. The best solutions out there are constantly integrating new requirements into their toolsets and providing real-time notifications whenever new requirements arise. This allows companies to quickly adapt their policies accordingly without compromising customer experience or trust in their services

Challenges of implementing KYC for Crypto Companies

Implementing KYC for crypto companies presents many challenges, such as difficulty in verifying customer identities and maintaining compliance with strict regulations. 

Additionally, the need for secure authentication is essential to prevent fraud or identity theft. Companies must ensure that their KYC process follows all applicable laws and meets industry-standard security protocols while still allowing customers a fast and convenient experience. As more countries adopt stricter regulations on digital currencies, the challenge of developing KYC procedures that meet these requirements becomes increasingly complex.

To tackle these issues, many crypto companies are turning to KYC providers who specialize in developing secure and compliant solutions. 

By leveraging the expertise of a trusted third-party provider, companies can ensure their KYC procedures are up to date with the latest regulations while providing customers with a streamlined experience. 

With KYC-Chain, our customers can be confident that all of their customer data is being handled in strict accordance with laws such as the EU’s GDPR and other global consumer data and privacy protection laws. 

Case Study: A Crypto trading platform using KYC-Chain

Crypto trading is a rapidly growing industry, yet one of the main challenges it faces is ensuring adherence to KYC regulations. 

A crypto trading platform recently implemented KYC-Chain’s end-to-end customer onboarding workflow solution to ensure that their business remained compliant with these regulations. Our automated KYC system was integrated with the existing customer onboarding process and required customers to provide proof of identity and residence in order to complete the registration process. 

This could be done either via document uploads or e-signatures, with our system carrying out automated IDV to assess the authenticity of submitted ID documents and using liveness checks to ensure that submitted selfies were not doctored. 

Once this information was verified, customers were allowed to start trading on the platform. By automating parts of the process, the platform could ensure that all necessary procedures were carried out quickly and accurately — allowing them to scale quickly and efficiently into new markets without the need to employ large human compliance teams. 

By making use of an KYC-Chain’s automated KYC system, the platform was able to meet its compliance requirements quickly and efficiently, allowing it to focus on improving its services for customers rather than worrying about adhering to regulatory guidelines. The implementation of such a system has proven beneficial not only for the platform operators but also for traders who can now have peace of mind knowing that their personal data is protected throughout the entire process.

KYC-Chain is proud to provide our onboarding solutions to leading crypto exchanges such as HKVAX, AscendEx (Acheron Trading), GSR, AIS exchange and Aquarius Exchange. 


KYC processes are necessary for crypto platforms to protect their users and comply with regulations, but they must be implemented in a way that respects user privacy and makes sure legitimate customers are not put off from using the platform. By taking these considerations into account, companies can ensure their customers feel safe and secure when using their services— while also providing them with the necessary tools to scale their business into new markets.


Interested in hearing more about how KYC-Chain can be the end-to-end KYC/AML compliance solution for your crypto platform? Get in touch and we’ll be happy to arrange a demo. 

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